With GrowthZone Pay, you members may easily store credit card or bank account information to be used for future purchases, and for recurring fee items, such as their membership dues. See Invite Members to Sign Up for Autopay for more information.

 

Did you know? Credit cards are stored at the Processor (Stripe) and are NOT stored on GrowthZone servers.

 

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With GrowthZone Pay, your members will be able to store credit cards in the Member Information Center (MIC). They can then notify you that they wish to use the stored payment profile for recurring fees. Click here to see how to store a payment profile in the MIC. 

NOTE: The member must have permission to manage the company billing to store a credit card. 

1. In the MIC, click Account Settings in the upper right.

   

2. Click Billing.
3. In the left-hand navigation panel, click Payment Profiles.

4. Click Add a New Payment Profile.

5. The Credit Card radio button is enabled by default. Enter all required credit card information.

6. Click Add Profile.

Storing Bank Account in the MIC

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Members who would like to pay for one-time or recurring transactions with a bank account (U.S. banks only) must first set the account up as a Payment Profile in the MIC and then have it verified. This video shows how members store a bank account, verify and then use it later.

1. In the MIC, click Account Settings in the upper right.

   

2. Click Billing.
3. In the left-hand navigation panel, click Payment Profiles.

4. Click Add a New Payment Profile.

5. Click the Bank Account radio button.

6. Complete the form with all the required fields.
7. Click the Add Profile button. The new bank account will be listed as Un-verified on the payment profiles screen.

 

 

Complete Bank Account Verification

To verify the account, the member must look for two small deposits in the account. Once these deposits have been made, your member can return to complete the verification of the account.

1. In the MIC, click Account Settings in the upper right.

   

2. Click Billing.
3. In the left-hand navigation panel, click Payment Profiles.

4. Click the un-verified bank account, to expand the details.

 

5. Find the amount of the two small deposits made into the bank account. 

6. Enter the dollar value of the two deposits in the *Deposit Amount text boxes.  

7. Click Update Profile. The bank account will now be available for use. 

NOTE: The ePayment Profile Report may be used to generate a list of your members who have stored bank account information, and whether the accounts are verified or unverified. See ePayment Profile Report.

 

Managing Autopayment

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Within the MIC, members have the ability to see their stored payment profiles and change those payment profiles if necessary, including deleting a payment profile.

1. In the MIC, click Account Settings in the upper right.

   

2. Click Billing.
3. In the left-hand navigation panel, click Payment Profiles.   

4. To delete a Payment Profile, click the trashcan icon. 

 

 

5. Members will receive a popup message indicating this Payment Profile is configured for Autopay and will need to confirm they wish to delete this Payment Profile by selecting Continue.

 

6. Staff will receive an email notification indicating a Payment Profile configured for Autopay has been deleted. The email address listed under Setup > Billing Options & Settings indicates which staff member will be notified. Note: if no email is selected here, the email under Setup > Association Information will be notified.

 

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This video shows how members can pay for an event using a stored credit card.

 

During the checkout process, when paying for an event or invoice, members will have the option to save a credit card for future transactions by clicking the Securely Save this Card checkbox. If a member would like to add a card as a payment profile without making a payment, they simply need to add a payment profile in the MIC by going to Account Settings ➝ Billing ➝ Payment Profile. Note: Storing and using payment profiles is only available to fully authenticated users, (ie, the user must enter their login and password).

NOTE: There are no batches with our GrowthZone Payment Processing as all transactions are captured immediately. So any dependence would be on the banks and credit card companies themselves.